SHIPPING & RETURNS

SHIPPING POLICY

At Cozy, we strive to ensure that your orders are delivered to you in a timely manner and in perfect condition. Our shipping methods are designed to provide the best service, and we aim to keep the costs reasonable for our customers. We carefully package each item to ensure it reaches you safely, because your satisfaction is our priority.

RETURN AND REFUND POLICY

We want you to be completely satisfied with your Cozy purchase. In the event that you are not satisfied, we have a straightforward return and refund policy in place. You can refer to our policy for clear instructions on how to proceed in case you need to return or exchange an item. Your confidence in shopping with us is important, and we are committed to making your experience with Cozy a positive one.